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Client Relationship Manager

Since 1989, Willow Solutions, Inc. has specialized in the design and development of custom applications for the hedge fund and investment industry. We build both client-server and n-tier solutions that provide integrated desktop access to market data, enterprise data, and Internet data. We have particular expertise in building software that makes use of real-time financial data such as financial analysis, position keeping, and arbitrage trading applications. We use Microsoft Office applications in conjunction with component based development techniques which allows for rapid development, lessens the need for training and results in user friendly, easily maintained applications.

Willow Solutions seeks an individual with experience in the financial trading industry that can act as a client relationship manager to help develop and manage client engagements. In this role, your responsibilities include:

  • Identify and develop new prospects

  • Consult with prospects to design and develop proposals, prepare project plans, and operate as the liaison between the client and the project team to ensure the software is designed and developed to meet the needs of the client

  • Follow-up with clients after completion of each project to ensure ongoing satisfaction with software

  • Establish relationships with new prospects within clients over and beyond the initial point of contact in order to identify new projects. Our goal is to build multiple client contacts within each core account

You will be the primary interface to the client, providing a single point of contact during the project including design, development and implementation of software.

In this role, you will report directly to the President of Willow Solutions, keeping her informed on a weekly basis as to:

  • Sourcing of new prospects

  • Sales meetings scheduled

  • Status of pending proposals

  • Status of projects in progress

You will interact one-on-one with traders in a fast-paced environment in order to understand their business requirements, and design and develop solutions to satisfy their requirements. As such, you will be responsible for keeping up-to-date as to industry trends.

QUALIFICATIONS:

  • In-depth Financial industry expertise and knowledge that will provide contacts and lend both credibility and confidence

  • Experience in marketing, prospecting for new accounts, business development and proposal writing

  • Demonstrated track record of building long-term business relationships that have resulted in recurring revenue

  • Project management experience which includes team orientation, excellent communication and proven organizational skills

  • Understanding of technology and systems, with particular experience with Microsoft Office products

To respond to this posting, please send a copy of your resume to info@willowsolutions.com or

Willow Solutions Inc.

85 Willow Street

New Haven, CT 06511

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Willow Solutions, Inc.85 Willow Street, New Haven CT 06511 USA203.777.5634info@willowsolutions.com