Protecting Privacy at Willow Solutions
At Willow Solutions, we are committed to protecting your privacy, and to developing
technologies that provide a safe and secure computing experience.
In general, we will ask you when we need information that personally
identifies you or allows us to contact you. For example, personal
information is generally requested when you are asked to register
before ordering e-mail newsletters or when registering to download
Willow Solutions products.
The amount of personal information you are required to supply will normally be limited to that which is necessary to supply the service or carry out the transaction that you have requested. If other information is requested, it will be labeled as optional.
Many Willow Solutions products and services provide links to sites
and services operated by other companies or organizations. We encourage
you to review the privacy statements of those sites and services that
you choose to visit, so that you can understand how they may collect,
use and share your personal information. Willow Solutions is not responsible
for the privacy statements or practices of sites and services controlled
by other companies or organizations
Use of Your Personal Information
The personal information we collect from you will be used by Willow
Solutions to provide the service or carry out the transaction you
have requested or authorized. This may include using the personal
information for the following purposes:
• To provide you with important information about the product or service that you are using, including critical updates and notifications;
• To make a site or service easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the site or service to your particular interests or preferences;
• To improve the product or service and to provide better customer
service to users.
Willow Solutions does not sell, rent or lease its customer lists to
third parties.
We occasionally hire other companies to provide limited services on
our behalf, such as answering customer questions about products or
services. We will only provide those companies the personal information
they need to deliver the service, and they are prohibited from using
that information for any other purpose.
Willow Solutions may disclose personal information if required to
do so by law or in the good faith belief that such action is necessary
to: (a) conform to the edicts of the law or comply with legal process
served on Willow Solutions or the site; (b) protect and defend the
rights or property of Willow Solutions, and, (c) act in urgent circumstances
to protect the personal safety of users of Willow Solutions, its Web
site, or the public.
Personally identifiable information collected by Willow Solutions
may be stored and processed in the United States or any other country
in which Willow Solutions maintain facilities.
Controlling and Accessing Your Personal Information
Because Willow Solutions offers a wide variety of different products and services, the personal information collected by each Willow Solutions product or service may not all reside in a single location. Therefore to access or exercise control over the data submitted at a particular site or via a particular product, you may need to return to that location to learn how to access the data or change your preferences regarding the use of that data.
Nevertheless, Willow Solutions does believe that you should be able to exercise control over how the personal information you provide will be used. If you provide personal information to Willow Solutions for one purpose, you will be able to opt-out of that personal information being used for other unrelated purposes.
Please be aware that the choices you make in one context will not necessarily apply to personal information you may have provided to Willow Solutions in the context of other, separately operated, Willow Solutions products, sites or services.
Should you need to access the personal information you have provided,
so that you can update or amend the data where it is inaccurate, please
send us an e-mail containing this request.
Security of Your Personal Information
Willow Solutions carefully protects the security of the personal information
you provide. Personal information we collect is stored in a password-controlled
database with limited access, and we protect this information from
loss or misuse, and from unauthorized access, disclosure, alteration,
or destruction.
Contact Information
At Willow Solutions, we’re working hard to protect your privacy, while delivering products that bring you the speed, power and convenience you desire in your personal computing. Our privacy principles represent our commitment to ensuring that your personal information is safe and secure. If you believe that Willow Solutions has not adhered to these policies, please contact us by e-mail, and we will use commercially reasonable efforts to promptly determine and remedy the problem.
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